Refund Policy

Last updated:

1. Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible for a return or refund subject to the following conditions:

• Returns must be requested within 30 days of the original purchase date
• Products must be unopened and in their original packaging
• Products must be in resalable condition
• You must provide proof of purchase (order number or receipt)

2. Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at business@tharlonnquidz.world with your order number
2. Provide a reason for the return
3. Wait for return authorization and instructions
4. Ship the product back to the address provided
5. Include the original packing slip or order confirmation

3. Refund Processing

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed to the original payment method within 5-10 business days
• You will receive an email confirmation when the refund is processed
• Please allow additional time for your bank or credit card company to process the refund

4. Non-Refundable Items

The following items are not eligible for return or refund:

• Opened or used products
• Products damaged by misuse or negligence
• Products returned after the 30-day return period
• Products without proof of purchase
• Digital products or downloadable content

5. Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product). Return shipping costs are the responsibility of the customer unless otherwise specified.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at business@tharlonnquidz.world. We will arrange for a replacement or full refund, including return shipping costs.

7. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at business@tharlonnquidz.world.

8. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order.

9. Cancellations

You may cancel your order before it ships. Once an order has been shipped, it cannot be cancelled, but you may return it according to our return policy.

10. Contact Us

If you have questions about returns or refunds, please contact us:

Tharlonnquidz
1013 Hagen Dr, Trinity, FL 34655, United States
Email: business@tharlonnquidz.world
Phone: +1 (727) 389-8683